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The services of frontierairfly.com are completing available to you on the following terms which apply to the whole or any part of the site:
- Please verify your documents when you collect them. Call us if you have any questions.
- CHECK-IN - Minimum check-in before 90 either domestic/international flights, 2 hours. Be prepared to present a Government Issued photo I.D. at ticket counter.
- RECONFIRMATION - Ensure the use and time of flights at least 24 hours for domestic and 72 hours for international. Failure to utilize any reservations may result in automatic cancellation of all continuing and come back reservations.
- If your plans have been changed in route, contact the travel agency or call the after-hours service for help. Other charges might be applied. It is not necessary to purchase a new ticket if a refund is due. Please cancel your reservation before to flight time or ticket will have no value.
- These times, flights and fares are based on existing tariffs that are topic to modify with no any notice.
- TICKETS - Most tickets have value. Any unaccustomed flight coupons should be returned in order to decided refund value. Lost, stolen or destroyed tickets must be paid for till refund is expected from the issuing carrier, subject to an airline imposed service charge.
- HOTELS are ordinarily confirmed on an assured payment basis. If you cancel or change plans, please notify your hotels within the time-period detailed by that hotel. Policies may be different by property.
- TOUR/PACKAGE PRICES are subject to modify without notice due to currency instability, tariff changes or increase in operational costs. In addition, group tours/packages are based on a least Number of passengers traveling: if the number of passengers falls below the minimum necessary, a surcharge can be imposed on all passengers.
- CANCELLATIONS AND REFUNDS we keep reserve the rights to additional processing fees in the happening of refunds, cancellations and other services.
- Proof of identity is required for all travel. Without proper recognition, or passport and necessary visas you will not be allowable for departing. It is your liability to verify your necessary travel documents.
- We unhesitatingly suggest Travel Insurance. There are diverse types of medical, baggage or trip cancellations insurance from the dealer or the agency.
Refer the dealer terms and conditions to check the refund rule of your tickets or you can contact our purchaser service team to check with tour supplier on your behalf.
In some cases, when you are unable to take your flight and the ticket is not refundable, you could be eligible to claim some or all of the taxes charged at the time of buy: In case of ticketing issue by IATA airlines, these airlines require that the demand for refund is submitted and direct through the travel agencies issuer. In such case we will process your refund request after receipt of formal request by mail / official letter. The mesh amount after deducting our administration fee will be refunded to your account after receiving from journey suppliers.
In case of tickets issued by non-IATA airlines or where payment for your flights has been taken directly by the airline, requests for refund should be made directly with the airline concerned but the refund service fee shall be due to Flight of booking. You hereby authorize Flight of booking to charge your credit card with the appropriate service fee.
Refunds, if valid, will be processed to the form of payment used at the time of booking. This will be ended payable to the person who made the unique payment. When processing a refund for a flight ticket, please be conscious that not the entire taxes are refundable. A tax refund will be processed in accordance with the relevant airline’s refund policy in the country anxious with the fee due to Flight of booking to the form of payment used at the time of booking.